Overview
What Cosmic Bills does with your supplier bills, and how it fits alongside Xero.
Help
User guides
23 articles covering setup, connecting your accounting system, coding, subscriptions and data handling.
23 guides available.
Getting started
Set up an account, connect your accounting system, and process your first bills.
Getting started
Sign up for a free trial, connect your accounting system, and process your first bills.
Quick start guide
The full path from registration to your first posted bill: sign up, connect, and choose how you want bills uploaded.
Upload your first invoices or receipts
How to upload a bill or receipt, what happens while it processes, and what to do when it lands in the review tab.
What Cosmic Bills can do for you
File formats, how to get documents into Cosmic Bills, and which transaction types are supported.
Xero
Connecting, account codes, credit notes and troubleshooting for Xero.
Get started for Xero users
Set up a trial account, authorise Cosmic Bills in Xero, test the connection, and configure supplier and product mapping.
Bills to Xero
How bills reach Xero, the setting that controls whether they arrive as draft, awaiting approval or approved, and what the result looks like.
Account codes on bills to Xero
Set a default account code per supplier so bills code themselves consistently instead of landing on Cost of Goods Sold.
Credit notes processing
Cosmic Bills detects credit notes automatically and exports them to Xero as credit notes rather than bills.
Disconnect and reconnect to Xero
How to disconnect Cosmic Bills from the wrong Xero organisation and connect it to the right one.
Account and billing
Sign-in problems, passwords, subscriptions and payment details.
I cannot sign in — forgotten username or password
What your Cosmic Bills username actually is, how to reset a forgotten password, and what to do if your account is locked.
How do I change my password?
Reset your Cosmic Bills password from the sign-in screen.
What is my sign-up email and how do I change it?
Your sign-up email is how Cosmic Bills contacts you. You can view and change it in My Profile.
Can I change my username?
Usernames cannot be changed from within the application. Email support instead.
Where do I find my subscription, usage and expiry date?
Your current plan is under My Account, remaining usage is shown in the interface, and subscriptions expire on consumption rather than on a date.
How do I pay, renew, or update my card details?
Paying for a subscription, changing plan, updating your card, and turning off automatic renewal.
How do I cancel automatic subscription renewal?
Turn off auto-renewal from Account Settings. Subscriptions renew automatically unless you deactivate it.
Can I delete my Cosmic Bills account?
Accounts become inactive after the trial expires without a subscription. Full erasure is a separate request.
Data and privacy
What is collected, what is exported, and how long it is kept.
What personal data does Cosmic Bills collect?
The minimum needed to process documents: your account details, the invoices you upload, and a limited slice of your accounting data.
What does Cosmic Bills export to your accounting software?
Bills with their financial data and attached invoice files, plus new suppliers and product codes.
How long is invoice data kept?
A minimum of seven years, in line with accounting record-keeping practice.
What document types does Cosmic Bills process?
Bills and receipts, supplied as PDF files.
Reference
App details and where to get further help.
App details and further help
Where Cosmic Bills is available, which languages are supported, and how to reach support.
Cannot find what you need?
Email support with the detail — if a bill did not extract properly, attach the invoice file.