Account and billing

I cannot sign in — forgotten username or password

What your Cosmic Bills username actually is, how to reset a forgotten password, and what to do if your account is locked.

The usual causes are a wrong username, a forgotten password, or a locked account.

What is my username?

It is generally not your email address. It is most often your name or your company name, and it will not contain @cosmicbills.com.

Resetting a forgotten password

  1. Step 1. Choose Forgot password

    The link is on the Cosmic Bills sign-in window.

  2. Step 2. Enter your username

    Type your username and submit.

  3. Step 3. Set a new password

    Enter your new password and confirm it.

Forgotten username, or account locked

Email support@cosmicbills.com or phone 0407 068 942 and we will unlock it or tell you your username.

Last updated .