Account and billing

How do I cancel automatic subscription renewal?

Turn off auto-renewal from Account Settings. Subscriptions renew automatically unless you deactivate it.

  1. Step 1. Open My Account

    Sign in to Cosmic Bills and choose My Account on the left.

  2. Step 2. Find the Purchase/Upgrade Plan tile

    In Account Settings, look under the Purchase/Upgrade Plan tile.

  3. Step 3. Select Cancel Billing

    Choose the blue Cancel Billing box. Auto-renewal becomes inactive.

When your quota is used up, or the one-year subscription period is reached, you are emailed a notification so you can renew manually.

Renewal is on by default

Every subscription has automatic renewal enabled unless you turn it off.

Last updated .